Resolve Scanner Detection and Connectivity Problems

Scanner issues can disrupt your workflow, but most problems are easy to fix. Follow our detailed troubleshooting guide to get your scanner working smoothly again.

Enter your scanner model to access customized repair steps.


Why Isn’t Your Scanner Working?

When your scanner won’t scan or isn’t detected, it’s usually due to easy-to-fix software or connection problems. Understanding these causes helps you get back to scanning quickly.

  • USB or Wi-Fi connection glitches
  • Outdated, missing, or corrupted scanner drivers
  • Software compatibility issues with your operating system
  • Scanner stuck in an error or busy state
  • Conflicts between print and scan software
  • Most fixes are straightforward and don’t require device reinstallations
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Get Your Scanner Working Again

Is your scanner not responding or missing from your device list? Follow our easy troubleshooting steps to check connections, update drivers, and fix software issues.

These steps support all leading brands like HP, Canon, Epson, and Brother on both Windows and macOS.

If you need further assistance, our live chat support team is ready to help.