Scanner issues can disrupt your workflow, but most problems are easy to fix. Follow our detailed troubleshooting guide to get your scanner working smoothly again.
Enter your scanner model to access customized repair steps.
When your scanner won’t scan or isn’t detected, it’s usually due to easy-to-fix software or connection problems. Understanding these causes helps you get back to scanning quickly.
Is your scanner not responding or missing from your device list? Follow our easy troubleshooting steps to check connections, update drivers, and fix software issues.
These steps support all leading brands like HP, Canon, Epson, and Brother on both Windows and macOS.
If you need further assistance, our live chat support team is ready to help.